At Little Boys Clothes Sales, we want every purchase to be perfect for your active little boys. If you’re not completely satisfied with your order, we’re happy to help with returns or exchanges within 15 days of receiving your items.

Our Hassle-Free Return Process

Eligibility Requirements:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Returns must be initiated within 15 days of delivery
  • Original proof of purchase required

Step-by-Step Return Process:

  1. Submit a Return Request: Email us at [email protected] with your order number and details about the items you wish to return or exchange. Use our template below to make it easy!
  2. Receive Authorization: We’ll email you a Return Merchandise Authorization (RMA) number within 1-2 business days.
  3. Package Your Items: Securely pack the items in their original packaging if possible, including all tags.
  4. Ship Your Return: Mail the package to our return center at:
    Little Boys Clothes Sales Returns
    1720 Diane Street
    Thousand Oaks, CA 91362
    United States

    Note: Customers are responsible for return shipping costs unless the return is due to our error.

  5. Receive Your Refund or Exchange: Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.

Return Request Email Template

Subject: Return Request for Order #[Your Order Number]

Dear Little Boys Clothes Sales Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:

  • Item(s) to return: [Product Name, Size, Color]
  • Reason for return: [Size issue, color difference, etc.]
  • Preferred resolution: [Refund to original payment method / Exchange for [Product Name, Size, Color]]

Please let me know the next steps. I’ve reviewed the return policy and confirm the items are in original condition with tags attached.

Thank you,
[Your Full Name]
[Your Email Address]
[Your Phone Number – optional]

Refund Information

Once your return is received and inspected (typically within 3-5 business days after we receive it):

  • Refund Method: Your refund will be processed to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Processing Time: 3-5 business days after we approve your return
  • Bank Processing: Depending on your financial institution, it may take an additional 2-5 business days for the refund to appear on your statement
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchange Information

For exchanges:

  • We’ll ship your replacement item as soon as we process your return
  • If the exchange item is of higher value, you’ll need to pay the difference
  • If the exchange item is of lower value, we’ll refund the difference
  • Standard shipping rates apply for exchanges unless the original shipment was free

Non-Returnable Items

For health and safety reasons, the following items cannot be returned or exchanged:

  • Swimwear with removed hygiene liners
  • Items that show signs of wear, washing, or damage not present at the time of delivery

International Returns

For our international customers (excluding some Asian and remote regions):

  • Return shipping costs are the customer’s responsibility
  • Please mark the package as “Returned Goods” to avoid customs charges
  • Original shipping fees and any import duties/taxes are non-refundable

Need Help?

Our friendly customer service team is here to help with any questions about returns or exchanges. Contact us at [email protected] and we’ll make it right!

We appreciate you shopping at Little Boys Clothes Sales for your little adventurer’s wardrobe needs!